Payment Methods

At Pildow, your shopping experience begins with confidence. We provide a selection of trusted and secure payment methods — Visa, Mastercard, and PayPal — ensuring every transaction is smooth and protected from start to finish.

Once you place an order, our system performs a verification check to ensure your payment method has sufficient funds.
After authorization is successfully confirmed, your card is charged to reserve your selected items. This step allows our team to begin preparing your custom-made products without delay.

Your order moves to the shipping stage only after full payment is processed.
When your package is dispatched, you will automatically receive an email containing:

• Shipment confirmation
• Tracking details
• Estimated delivery timeline

This gives you full visibility of your order’s journey.

Every product at Pildow is crafted specifically to your chosen details.
For this reason, production begins only after payment is confirmed.
This ensures precision, accuracy, and quality in every piece we create.

To finalize your purchase:

• Click “Proceed to Checkout” or “PayPal Checkout”
• You will be redirected to a secure, encrypted payment gateway
• Complete your transaction using your preferred card or PayPal account

All payments are securely processed through PayPal.
Your billing statement will display the transaction under PayPal for transparency.

If a refund is approved, the amount will be returned directly to your original method of payment—whether it is PayPal or a credit/debit card.
No alternate routes or third-party handling.

Rest assured:
• Pildow does not store credit card details
• Pildow does not manage or access your full payment information
• We do not share financial data with external parties

Your security is always our priority.

For order-specific questions, updates, or exchange requests, please include your order number and contact us at:

Pildow LLC
[address]
support@pildow.com